Effective Date: July 29, 2026

At Price Clicks Store, we are committed to providing a reliable, transparent, and customer-focused shopping experience. This Shipping & Returns Policy explains how orders are processed, shipped, delivered, and handled in the event of a return, refund request, or shipping issue.

By placing an order through our website, you agree to the terms outlined in this policy.

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Shipping policy

Order processing

All orders are processed within 1–3 business days after payment has been successfully confirmed. Orders are not processed, shipped, or delivered on weekends or U.S. federal holidays.

During periods of high order volume, product launches, holidays, or unforeseen logistical events, processing times may be extended. If a significant delay occurs, we will make reasonable efforts to notify you by email.

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Delivery estimates

Estimated delivery time for most U.S. orders is 7–15 business days after shipment. Some products may arrive sooner, while others may require additional transit time depending on:

• Shipping carrier operations

• Customs clearance procedures

• Weather conditions

• Peak holiday periods

• Transportation disruptions

• Supplier or fulfillment center processing delays

Delivery times are estimates only and are not guaranteed. Delays caused by shipping carriers, customs authorities, natural events, or other circumstances beyond our control do not automatically qualify for refunds or cancellations.

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Shipping costs

We offer free shipping on most orders within the United States. If shipping charges apply, they will be clearly displayed during checkout before payment is completed.

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Order tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may require 24–72 hours to become active after shipment.

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Multiple shipments

To improve fulfillment efficiency, items in the same order may be shipped separately from different fulfillment centers or suppliers. As a result, you may receive multiple tracking numbers and deliveries on different dates.

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Address accuracy

Customers are responsible for providing accurate and complete shipping information. Price Clicks Store is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses provided during checkout.

If an order is returned due to an incorrect address, the customer may be responsible for any reshipping fees.

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Order cancellations

Orders may be canceled within 12 hours of purchase. After this period, your order may already be in processing or prepared for shipment, and cancellation may not be possible.

If a cancellation request is approved after payment has been processed, any applicable payment processing or transaction fees may be deducted from the refund where permitted by law.

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Returns policy

Return eligibility

We accept returns within 30 days of the delivery date for eligible products. To qualify for a return, the item must:

• Be unused and in its original condition.

• Be returned in the original packaging.

• Include all accessories, manuals, and components originally received.

Returns sent without prior authorization may be refused.

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Return authorization required

Before returning any item, you must contact our customer support team to obtain Return Authorization (RA) instructions. This helps ensure that returns are sent to the correct return facility and processed efficiently.

Unauthorized returns may experience delays or become ineligible for refund processing.

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Non-returnable items

For health, hygiene, and safety reasons, the following items are generally not eligible for return, unless they arrive damaged, defective, or incorrect:

• Beauty and skincare products that have been opened or used

• Personal care products

• Intimate or hygiene-related items

• Customized or personalized products

• Gift cards

• Clearance or final sale items (if clearly marked)

 

Damaged, defective, or incorrect items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Your request should include:

• Your order number

• A description of the issue

• Clear photos and/or videos showing the problem

After review, we may provide one of the following remedies:

• Replacement product

• Full refund

• Partial refund

• Store credit

The appropriate resolution will depend on the specific circumstances of the claim.

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Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be issued to your original payment method within 5–10 business days.

Depending on your bank, credit card issuer, or payment provider, it may take additional time for the refunded amount to appear in your account.

Original shipping charges (if any) are generally non-refundable unless the return is due to our error or a confirmed defective or incorrect item.

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Return shipping costs

If the return is the result of:

• A damaged item

• A defective product

• An incorrect item shipped by us

Price Clicks Store will cover the return shipping costs or provide an alternative return solution.

If the return is requested due to:

• Change of mind

• Buyer’s remorse

• Preference for a different product

• Incorrect item ordered by the customer

the customer may be responsible for the return shipping costs.

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Lost or delayed packages

If your tracking information shows no movement for an extended period or indicates that the package may be lost, please contact us. We will initiate an investigation with the shipping carrier when appropriate.

A package may be considered lost only after the carrier’s investigation process has been completed. Refunds or replacements for lost shipments are issued at our discretion after verification of the shipping status.

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Delivery issues marked as delivered

If a package is marked as delivered by the carrier but cannot be located, customers should first:

• Check with household members or neighbors

• Verify the delivery address

• Contact the shipping carrier directly

If the package still cannot be located, please contact us and we will assist in the investigation process.

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Chargebacks and payment disputes

We encourage customers to contact our support team before initiating a payment dispute or chargeback. Most shipping, delivery, and product issues can be resolved quickly through our customer service process.

Fraudulent or abusive chargeback claims may be challenged with documentation, including order confirmations, tracking information, delivery records, and customer communications.

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Limitation of liability

Price Clicks Store is not liable for shipping delays, delivery interruptions, customs processing delays, carrier disruptions, weather events, or other circumstances beyond our reasonable control.

Our maximum liability for any approved claim shall not exceed the amount paid for the affected product.

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Contact us

For questions regarding shipping, returns, refunds, or delivery issues, please contact our support team:

Price Clicks Store
Email: support@price-clicks.com
Website: https://price-clicks.com

We are committed to responding to all customer inquiries as quickly as possible and providing fair, transparent, and efficient resolutions.