Effective Date: July 29, 2026

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At Price Clicks Store, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be approved and processed.

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Refund eligibility

Refunds may be granted in the following situations:

• The item arrived damaged or defective.

• The wrong item was received.

• The item was lost in transit and confirmed by the shipping carrier.

• An approved return was received and inspected.

 

Refund requests

To request a refund, please contact us within 30 days of delivery. Include your order number and any relevant photos or videos if the product is damaged or defective.

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Non-refundable situations

Refunds may not be available for:

• Used or damaged items caused by customer misuse.

• Products returned without authorization.

• Items returned after the return period.

• Opened hygiene or personal care products unless defective.

 

Refund processing

Approved refunds are issued to the original payment method within 5–10 business days after the returned item is inspected or the refund request is approved. Processing times may vary depending on your financial institution.

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Partial refunds

In some situations, a partial refund may be issued, including products with missing components, signs of use, or damage not caused during shipping.

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Contact

For refund requests, contact support@price-clicks.com.